Campaign Delivery Manager
Three UK is a big network for the little or life-changing connections that make life richer. Our brand embodies the strength of our network and how we can provide better connectivity every day for every customer.
Three UK was founded in 2003 to challenge the mobile industry, and now covers 99% of the UK outdoor population with its combined 3G and 4G network and carries 28% of mobile data traffic in the country (Enders Analysis). Three has more spectrum exclusively dedicated to 5G than any other UK mobile network, meaning our customers will benefit from an outstanding experience when using the next generation of mobile technology.
What the role is all about…
Three Business are on an exciting growth journey and we’re looking for a knowledgeable CRM campaign build and deployment expert to join the team and help us get to our next milestone.
Sitting within the B2B Customer Marketing team, you’ll play a crucial role in implementing and managing the Marketo marketing automation platform, enabling us to execute effective campaigns targeting both existing customers and acquisition.
You’ll work closely with wider teams to deliver an effective and seamless journeys across multiple, complex comms programmes as well as lead gen activity from unknown through to converted opportunity, ensuring visibility of all touchpoints and the ability to measure marketing performance.
You’ll look for opportunities to leverage wider technology and data solutions to improve the effectiveness of our marketing activities, targeting businesses from 1-250+ employees across a range of channels (email, digital, SMS, app etc.)
This is an exciting opportunity to be part of a dynamic team, driving growth and innovation in our B2B marketing initiatives.
Please note: Internally this role will be known as CRM Build and Deployment Manager
What you’ll be doing…
- Collaborate with the B2B Marketing team to understand campaign objectives, requirements, and target audiences.
- Lead the implementation and configuration of the Marketo marketing automation platform.
- Design, build, and manage complex multi-channel campaigns using Marketo's tools and capabilities.
- Develop and maintain automated workflows, lead nurturing programs, and customer journey maps to optimize campaign performance and enhance the customer experience.
- Integrate Marketo with other relevant platforms, such as CRM systems, to ensure seamless data flow and synchronization.
- Monitor campaign performance metrics, analyse results, and provide recommendations for continuous improvement.
- Troubleshoot technical issues, identify opportunities for optimisation, and implement best practices for email deliverability, lead scoring, and segmentation.
- Train. educate and support team members on Marketo best practices and usage.
- Share the latest industry trends and advancements in marketing automation to bring innovative ideas to the team.
What you'll ideally bring...
- Experience in Adobe product suite, with a focus on Marketo and a strong understanding of Salesforce technology and an analytical mindset with the ability to interpret data and derive actionable insights for campaign optimization.
- Experience with marketing technology integrations, particularly CRM systems
- Experience managing technology vendors
- Proven experience as a CRM build specialist, with a track record of successfully implementing and managing Marketo marketing automation for B2B campaigns.
- Strong proficiency in Marketo's functionalities, including campaign creation, journey flows, in-system data management, conditional logic builds, lead nurturing, segmentation, and reporting.
What you'll receive in return…
- Competitive annual salary, a car cash allowance, a performance based annual bonus & an additional 'flexible allowance' to spend on additional benefits, topping up your pension, or to be added to your salary
- Hybrid working between your home (2-3 days a week) and our brand new Reading HQ office at Green Park (2-3 days a week)
- 28 days annual leave + 8 bank holidays + 3 personal days annually, which increases with length of service
- Private Medical Insurance, Life Assurance and Income Protection
- Free mobile phone package & unlimited sim-card
- On-site car parking (including electric!)
- .... Plus lots more including wellbeing and learning & development benefits!
-
Our people make us who we are. We’re a diverse and inclusive bunch, and it’s important you can feel you belong here. We value everybody for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers.
At Three we have a hybrid working arrangement in place as standard for office based employees, where employees work from a mix of office based location and working from their home in the UK to carry on their role.
Excluding retail, core hours at Three are between 10:00 and 16:00, with operating hours between 08:00 & 18:30. This allows employees to have a start time between 08:00 and 10:00 and finish time between 16:00 and 18:30.
The benefits
Company Pension Scheme
Wellbeing and learning & development initiatives
Three Celebrates – monthly & annual awards
Private Medical Insurance
Up to 28 days of annual leave plus 3 personal days
Brand new smartphone & unlimited data plan
Income Protection
Annual bonus
Life Assurance
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Salary
Location
Darlington, gb
Working Hours
37.5
Job Family
Retail Assistant Store Manager
Location
Darlington
Brand
Three UK
Job Type
Full-time
Description
Support the running of our retail stores and achieve KPI'sEnsure we always deliver unbeatable customer service and leading by exampleSupport a team in encouraging customers to enjoy our products - ens
Reference
2be19ecd-c78e-4b1c-98d5-dda19d557c33
Expiry Date
01/01/0001
Author
Shannen MuldownieAuthor
Shannen MuldownieSalary
Location
Edinburgh, gb
Working Hours
20
Job Family
Retail Customer Advisor
Location
Edinburgh
Brand
Three UK
Job Type
Part-time
Description
£12 per hour A brand new smartphone on an Unlimited data plan On-target bonus of 25%, paid out monthly based on your store's performance Individual bonus accelerators for high performers Great discoun
Reference
ca1dc839-1bd5-470f-b95f-68c9bb3bc0d7
Expiry Date
01/01/0001
Author
Shannen MuldownieAuthor
Shannen MuldownieSalary
Location
Ashton-Under-Lyne, gb
Working Hours
12
Job Family
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Location
Ashton-under-Lyne
Brand
Three UK
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Location
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Location
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Reference
2b2f9923-4b21-4555-a33c-0d8494ca4a20
Expiry Date
01/01/0001
Author
Callum JonesAuthor
Callum JonesSalary
Location
Dewsbury, gb
Working Hours
37.5
Job Family
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Location
Dewsbury
Brand
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Job Type
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Support the running of our retail stores and achieve KPI'sEnsure we always deliver unbeatable customer service and leading by exampleSupport a team in encouraging customers to enjoy our products - ens
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f243ffa4-0f8a-48a9-959a-9d458d2a7660
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041ddae2-bc76-4c09-ae0e-919558b57ca2
Expiry Date
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Author
Emily PreeceAuthor
Emily PreeceSalary
Location
Cambridge, gb
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Expiry Date
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Author
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Location
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Job Family
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Location
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Brand
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