Retail Customer Advisor (Brixton) - 30 hours
Three UK is a big network for the little or life-changing connections that make life richer. Our brand embodies the strength of our network and how we can provide better connectivity every day for every customer.
Three UK was founded in 2003 to challenge the mobile industry, and now covers 99% of the UK outdoor population with its combined 3G and 4G network and carries 28% of mobile data traffic in the country (Enders Analysis). Three has more spectrum exclusively dedicated to 5G than any other UK mobile network, meaning our customers will benefit from an outstanding experience when using the next generation of mobile technology.
At Three, our vision is better connectivity every day, for every customer. We need the right team for us to be at our best. We’ll give you lots of opportunities to develop and show your drive to succeed in an environment that supports and prepares you for the next level of your career. You never know, you could be managing one of our stores in the future!
That means:
Understanding each customer and their needs
Setting the bar on coverage, reliability and customer care
Solving queries for customer quickly
Providing amazing experiences that make people feel good
Achieving personal and store KPI’s
Matching our products and services to our customer’s needs and selling them our amazing state of the art products and services.
Drive our customer experience by engaging in great conversations with customers and ensuring they leave our stores happy.
Offer solutions to customers with general mobile or network queries (we’ll teach you how to answer these!)
Typically working 5 days per week, including weekends.
To achieve this, we need people who are customer focused. People who go beyond the expected and work as one team. People who can wow our customers. Showing them how technology can elevate everyday moments into something truly special.
Our people make us who we are. We’re a diverse and inclusive bunch, and it’s important you can feel you belong here. We value everybody for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers.
Just a heads up. You don’t need knowledge in our products, the ambition and drive to learn will do just fine.
£13.15 per hour
A brand new smartphone on an Unlimited data plan
On-target bonus of 25%, paid out monthly based on your store's performance
Individual bonus accelerators for high performers
Great discounts with our Perks at Work scheme
Great training courses and career development opportunities
- Experience in a customer facing role
- Awesome communication skills
- Willingness to learn
We need the right team for us to be at our best. We’ll give you lots of opportunities to develop and show your drive to succeed in an environment that supports and prepares you for the next level of your career. You never know, you could be managing one of our stores in the future!
Just a heads up. You don’t need knowledge in our products, the ambition and drive to learn will do just fine.
Fancy being the face of our company brand? Enjoy engaging and building relationships with customers?
Got that customer service head? Look no further…
Our people make us who we are. We’re a diverse and inclusive bunch, and it’s important you can feel you belong here. We value everybody for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers.
The benefits
Up to 31 days annual leave plus 2 bank holidays and 3 personal days
25% on-target bonus
Wellbeing & learning and development initiatives
Three celebrates - monthly&annual awards
Life Assurance
Company Pension Scheme
Brand new smartphone & unlimited data plan
Discounts across 1000s of retailers, activities, gyms and health clubs
Uber credits to use on travel or Uber Eats
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Salary
Location
Darlington, gb
Working Hours
37.5
Job Family
Retail Assistant Store Manager
Location
Darlington
Brand
Three UK
Job Type
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Description
Support the running of our retail stores and achieve KPI'sEnsure we always deliver unbeatable customer service and leading by exampleSupport a team in encouraging customers to enjoy our products - ens
Reference
2be19ecd-c78e-4b1c-98d5-dda19d557c33
Expiry Date
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Author
Shannen MuldownieAuthor
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Location
Edinburgh
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Job Type
Part-time
Description
£12 per hour A brand new smartphone on an Unlimited data plan On-target bonus of 25%, paid out monthly based on your store's performance Individual bonus accelerators for high performers Great discoun
Reference
ca1dc839-1bd5-470f-b95f-68c9bb3bc0d7
Expiry Date
01/01/0001
Author
Shannen MuldownieAuthor
Shannen MuldownieSalary
Location
Ashton-Under-Lyne, gb
Working Hours
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Job Family
Retail Customer Advisor
Location
Ashton-under-Lyne
Brand
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Job Type
Part-time
Description
£12 per hour A brand new smartphone on an Unlimited data plan On-target bonus of 25%, paid out monthly based on your store's performance Individual bonus accelerators for high performers Great discoun
Reference
708f5b4d-bd8c-4473-966d-73becd2213db
Expiry Date
01/01/0001
Author
Shannen MuldownieAuthor
Shannen MuldownieThe benefits
Discounts across 1000s of retailers, activities, gyms and health clubs
Uber credits to use on travel or Uber Eats
Up to 31 days annual leave plus 2 bank holidays and 3 personal days
Company Pension Scheme
Three celebrates - monthly&annual awards
25% on-target bonus
Brand new smartphone & unlimited data plan
Life Assurance
Wellbeing & learning and development initiatives
Some of our roles
Salary
Location
Darlington, gb
Working Hours
37.5
Job Family
Retail Assistant Store Manager
Location
Darlington
Brand
Three UK
Job Type
Full-time
Description
Support the running of our retail stores and achieve KPI'sEnsure we always deliver unbeatable customer service and leading by exampleSupport a team in encouraging customers to enjoy our products - ens
Reference
2be19ecd-c78e-4b1c-98d5-dda19d557c33
Expiry Date
01/01/0001
Author
Shannen MuldownieAuthor
Shannen MuldownieSalary
Location
Edinburgh, gb
Working Hours
20
Job Family
Retail Customer Advisor
Location
Edinburgh
Brand
Three UK
Job Type
Part-time
Description
£12 per hour A brand new smartphone on an Unlimited data plan On-target bonus of 25%, paid out monthly based on your store's performance Individual bonus accelerators for high performers Great discoun
Reference
ca1dc839-1bd5-470f-b95f-68c9bb3bc0d7
Expiry Date
01/01/0001
Author
Shannen MuldownieAuthor
Shannen MuldownieSalary
Location
Ashton-Under-Lyne, gb
Working Hours
12
Job Family
Retail Customer Advisor
Location
Ashton-under-Lyne
Brand
Three UK
Job Type
Part-time
Description
£12 per hour A brand new smartphone on an Unlimited data plan On-target bonus of 25%, paid out monthly based on your store's performance Individual bonus accelerators for high performers Great discoun
Reference
708f5b4d-bd8c-4473-966d-73becd2213db
Expiry Date
01/01/0001
Author
Shannen MuldownieAuthor
Shannen MuldownieSalary
Location
Southport, gb
Working Hours
16
Job Family
Retail Customer Advisor
Location
Southport
Brand
Three UK
Job Type
Part-time
Description
£12 per hour A brand new smartphone on an Unlimited data plan On-target bonus of 25%, paid out monthly based on your store's performance Individual bonus accelerators for high performers Great discoun
Reference
6a3bdb81-9b0b-45a0-b78d-1abd95e3a0c6
Expiry Date
01/01/0001
Author
Shannen MuldownieAuthor
Shannen MuldownieSalary
Location
Liverpool, gb
Working Hours
16
Job Family
Retail Customer Advisor
Location
Liverpool
Brand
Three UK
Job Type
Part-time
Description
£12 per hour A brand new smartphone on an Unlimited data plan On-target bonus of 25%, paid out monthly based on your store's performance Individual bonus accelerators for high performers Great discoun
Reference
8e0e9a3c-0fc3-4b39-8131-9ba3ac6af7b5
Expiry Date
01/01/0001
Author
Shannen MuldownieAuthor
Shannen MuldownieSalary
Location
Sheffield, gb
Working Hours
20
Job Family
Retail Customer Advisor
Location
Sheffield
Brand
Three UK
Job Type
Part-time
Description
£12 per hour A brand new smartphone on an Unlimited data plan On-target bonus of 25%, paid out monthly based on your store's performance Individual bonus accelerators for high performers Great discoun
Reference
2b2f9923-4b21-4555-a33c-0d8494ca4a20
Expiry Date
01/01/0001
Author
Callum JonesAuthor
Callum JonesSalary
Location
Dewsbury, gb
Working Hours
37.5
Job Family
Retail Assistant Store Manager
Location
Dewsbury
Brand
Three UK
Job Type
Full-time
Description
Support the running of our retail stores and achieve KPI'sEnsure we always deliver unbeatable customer service and leading by exampleSupport a team in encouraging customers to enjoy our products - ens
Reference
f243ffa4-0f8a-48a9-959a-9d458d2a7660
Expiry Date
01/01/0001
Author
Callum JonesAuthor
Callum JonesSalary
Location
Carmarthen, gb
Working Hours
12
Job Family
Retail Customer Advisor
Location
Carmarthen
Brand
Three UK
Job Type
Part-time
Description
£12 per hour A brand new smartphone on an Unlimited data plan On-target bonus of 25%, paid out monthly based on your store's performance Individual bonus accelerators for high performers Great discoun
Reference
041ddae2-bc76-4c09-ae0e-919558b57ca2
Expiry Date
01/01/0001
Author
Emily PreeceAuthor
Emily PreeceSalary
Location
Cambridge, gb
Working Hours
12
Job Family
Retail Customer Advisor
Location
Cambridge
Brand
Three UK
Job Type
Part-time
Description
£12 per hour A brand new smartphone on an Unlimited data plan On-target bonus of 25%, paid out monthly based on your store's performance Individual bonus accelerators for high performers Great discoun
Reference
cdb6ab50-407d-43fd-9aca-29e19c4fa4f0
Expiry Date
01/01/0001
Author
Callum JonesAuthor
Callum JonesSalary
Location
Cambridge, gb
Working Hours
37.5
Job Family
Retail Customer Advisor
Location
Cambridge
Brand
Three UK
Job Type
Full-time
Description
£12 per hour A brand new smartphone on an Unlimited data plan On-target bonus of 25%, paid out monthly based on your store's performance Individual bonus accelerators for high performers Great discoun
Reference
9caa008e-111e-469f-a780-8ef5b666b7c8
Expiry Date
01/01/0001
Author
Callum JonesAuthor
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